Annual Report 1998

User Focus

In keeping with GRID-Arendal's role within UNEP, the quality and useful- ness of our environmental information products and services are of utmost importance. In order to be on the cutting edge of environmental reporting, GRID- Arendal's outputs and their impacts must be evaluated from time to time.

During 1998, recognising the value of user feedback, GRID-Arendal held a user survey which was primarily conducted via e-mail. The survey results are summarized below, to- gether with some of the comments received.

17